Our Services

Call Center Modernization & Automation

CTI, Quality analystics, Chat Bots, all the tools to connect with clients and customers.

Avilamb's speciality in call center operations and management is core to our business. It's how we started. Our Solution Engineers understand the unique issues that come with large call center solutioning.

  • Capabilities:
  • • Customer engagement\customer service system implementation
  • • CTI Integration and automation
  • • Data analysis and visualiztion
  • • Integrations
  • • Multichannel comunications
  • • Hosting and managed services