Avilamb philosophy is about working with our clients firmly in partnership and bring an array of functional and technological choices focused on improving customer services and enhanced user experience.
One of the most exciting developments in the IT industry over the last couple of decades has been in the field of Customer Relationship Management (CRM) and Cloud-based solutions. Customer Relationship Management creates a customer-centric environment, where the client is the central figure. Increasingly, CRM is becoming the main focus of the IT sector's strategic direction, and the beneficiary of much of its investment.
Customer relationship-centric technology is one part of the solution that can transform an enterprise. The other part is the methodology which includes understanding the customer pain-points, business processes, integration junctions, back-office functions, and most import customer data. Here at Avilamb, our focus is to understand the customer first and what is central to creating a customer-centric experience. Then bring in the right kind of and customizable technology to develop the solution.
Avilamb has the experience and expertise working with large, complex organizations, customer service call centers and outreach organization to model your needs, producing a solution that fits your needs. Bring the right kind of industry and analytics expertise and break down the solution into components where you can see your enterprise and future vision.
We work hard to deliver the solutions and adapt to the changes. As small SBA Disadvantaged
Business Enterprise (DBE) we are one of the few companies with the kind of expertise usually found with large consulting companies. We work with the goals of delivering on time and expertise allows us to that, and on the budget, because we bring in the right kind of practitioners who can hit the ground running and start conceptualizing the solutions that can tackle your enterprise challenges.
Avilamb is a Texas-based Disadvantaged Business Enterprise and Small Business (SAM Self-Certification). Avilamb 8A Certification Pending.
541511 Custom Computer Programming Services
541512 Computer System Design Services
541513 Other Computer Related Services
541611 Administrative Management and General Management Consulting Services